Sports / Slots
This policy explains what data lihaitoto collects when you access our lobby, create an account, or use payment methods like DANA, OVO, GoPay, and ShopeePay — and how we keep that information protected. Availability of our services depends on local law and eligible regions in Indonesia.
When you open an account with lihaitoto, we collect the details you provide during registration — your contact information, login credentials, and the payment method you connect to your wallet. That includes e-wallet identifiers for DANA, OVO, GoPay, ShopeePay, and LinkAja where those rails are active on your account. We also record session data: the device type, browser session length, and the game categories you browse, such as slots, live casino tables, and crash games. This data helps us keep your account session consistent across mobile and desktop access without requiring you to re-authenticate on every visit. We do not sell your personal data to third parties. Data shared with payment processors — for example, when you initiate a QRIS scan or a ShopeePay transfer — is governed by those processors' own terms, and we share only what is necessary to complete the transaction your account initiates. Retention periods vary by data type: active account data is held for as long as your account remains open; transaction records are retained as required by applicable financial regulations in Indonesia. If you close your account, you may request deletion of personal data that falls outside mandatory retention requirements by contacting our support team through the channels listed on this page.
E-wallet identifier used only to process deposits and withdrawals you initiate from your account wallet.
Transfer details shared with OVO only at the moment of a transaction; not stored beyond what the transaction record requires.
Payment data handled in line with GoPay's own privacy framework; we receive only a confirmation status from each transaction.
Scan-based payment flows where we receive a transaction reference only — no card or full wallet credential is stored on our side.
This policy applies to data collected through lihaitoto's own platform — account registration, lobby browsing, game sessions, and payment flows initiated through your account dashboard. It does not extend to third-party services you reach from our pages, including payment processors, game content studios like Pragmatic Play, JDB, or Microgaming, or external links. Each of those services operates under its own data terms.
Covers data collected when you log in, update your profile, or change wallet settings from the account dashboard. This includes login timestamps and device identifiers tied to your session.
Covers deposit and withdrawal records for connected payment methods — DANA, OVO, GoPay, ShopeePay, LinkAja. Transaction references are stored; full wallet credentials are not.
Covers anonymized browsing data — which game categories you open, how long a session runs, and device type. Game content itself is delivered by studios under their own data handling terms.
Not covered by this policy. Payment processors, game studios, and any external links operate under their own privacy terms. We recommend reviewing those separately before connecting a service.
You have practical control over the personal data lihaitoto holds. From your account dashboard after login, you can review the profile details we have on file — name, contact information, and the payment methods linked to your wallet. If any detail is incorrect, the account settings section shows the fields you can update directly. For data that cannot be edited through the dashboard — such as historical transaction records or session logs — you can raise a request with our support team, who will confirm what is held and what options are available. Requests to correct or remove data outside mandatory retention requirements are handled through our support channels, and we aim to respond within a reasonable time frame. If you are in Indonesia and believe your data rights under applicable local regulations have not been met, you have the right to raise the matter with the relevant authority. All of this starts with a support message — the contact options are listed in the section below.
Log in and open your account dashboard to see the profile data and payment methods currently on file. The dashboard shows what we hold for your active session.
Account settings let you update contact details and wallet connections directly. For fields that are locked, contact support with the correction you need.
Send a message through live chat or email support to ask what specific data we hold, how long it is kept, or whether a particular record can be removed.
If you close your account, request deletion of personal data that falls outside mandatory financial retention periods. Support will confirm the scope of what can be removed and the expected timeline.
For any question about how your data is handled — from wallet privacy to account deletion — use the contact paths below. Our support team can confirm what data is held on your account, walk you through a correction, or process a removal request for eligible records.
Open the chat widget from the account dashboard after login. Describe your privacy question and our team will respond with the specific data details for your account.
Send your request to our support address found in the account help section. Include your registered contact detail so we can locate your account and respond accurately.
Many data actions — reviewing linked payment methods like DANA and OVO, updating contact details, or checking session history — are available directly from the dashboard without needing to contact support.
lihaitoto applies standard security practices to protect account data in storage and in transit. Session tokens are refreshed on each login, and payment data for DANA, OVO, GoPay, ShopeePay, and QRIS flows through encrypted connections between your device and the payment processor. We do not store full payment credentials on our servers — only the transaction reference needed to match a deposit or withdrawal to your account wallet. Cookie use on our platform covers session management and basic analytics; you can review cookie settings through your browser controls. We do not use cookies to build advertising profiles or share browsing data with ad networks. Data retention follows a tiered schedule: active account data is held while your account is open; transaction records are kept as required by applicable Indonesian financial regulations; anonymized session analytics are aggregated and do not identify individual accounts after a set period. To request a change to your stored data or ask how a specific data type is handled, start with the support channels listed above.
Connections between your device and our platform use encrypted protocols. Payment flows for DANA, OVO, and QRIS pass through the processor's own encrypted channel — we receive only the confirmation reference.
We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. No advertising cookies. You can manage cookie preferences through your browser settings at any time.
Session tokens are refreshed on each new login. If you notice account activity you did not initiate, use the account dashboard to review recent sessions and contact support to lock access immediately.
Active account data is held while your account is open. After closure, data subject to mandatory financial retention stays; other personal data can be requested for deletion through support.
These are the questions our account holders ask most when reviewing how their data is handled. If your question is not covered here, the support channels above are the fastest way to get a specific answer for your account.
We collect the details you enter during registration — contact information, login credentials, and the payment method you connect to your wallet. We also record session data like device type and which game categories you browse. We do not collect more than what is needed to run your account.
We store a wallet identifier to match your account to your payment method, but we do not store full wallet credentials or PINs. When you initiate a deposit or withdrawal, the transaction data passes directly to DANA or OVO through an encrypted connection, and we receive only a transaction reference in return.
Yes. Log in and open your account dashboard to review your profile details and linked payment methods. For transaction history and session logs, contact support through live chat or email and we will confirm exactly what records exist for your account.
For contact details and wallet connections, use the account settings section — those fields are editable directly. For records you cannot edit yourself, send a message to support with the specific correction needed and we will handle it from there.
When you close your account, personal data that is not subject to mandatory financial retention can be requested for deletion. Transaction records required under applicable Indonesian regulations are kept for the period those rules specify. Contact support to start a deletion request and we will confirm what is eligible.
No. Game content studios like Pragmatic Play, JDB, and Microgaming deliver game software to our lobby but operate under their own data terms. Our policy covers what lihaitoto itself collects — account data, wallet connections, and session analytics. Third-party data handling is governed by those third parties.